Software Quality Analyst I

  • Poland, Ohio
  • Job Title: Software Quality Analyst I

    Department:  Business Quality

    Reports to: Business Quality Manager

    FLSA Status: Exempt



    Under general direction of the Business Quality Manager, this role performs a variety of professional duties in providing Quality Assurance support for the achievement of PDMI business goals and objectives. This entry level position has responsibility for writing and executing test cases/plans and defects for the PDMI application systems and infrastructure from system software requirement specifications.

    In the performance of their respective duties and responsibilities, all PDMI employees are expected to conform to the following:


    • Perform quality work within deadlines with or without direct supervision.
    • Interact professionally with other employees, customers, and providers.
    • Work effectively as a team contributor on all assignments.
    • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, teams, and departments.


    Essential Duties and Responsibilities include the following.  Other duties may be assigned.


    Quality Assurance (100%)


    • Ensure the quality of data within PDMI’s transaction systems by performing the following tasks:
    • Develop understanding of the transaction systems, application functionality, and development process.
    • Perform software quality assurance testing, including black box testing, white box testing, user acceptance testing, and maintenance regression testing on small to medium size projects.
    • Develop, document, and publish test scripts, test cases, and defects via reports in a Testing software tool throughout the Software Quality Assurance (SQA) process
    • Analyze the results of software tests and provide results for use in development code inspections and group reviews of project deliverables.
    • Test any new software to ensure integration into the company’s systems meets functional requirements, system compliance, and technical specifications.
    • Participate in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications.


    Supervisory Responsibilities:   


    This job has no supervisory responsibilities as it is the entry-level position. 


    Competencies, Skill and Other Requirements:                                                                 


    • Ability to work collaboratively and use a variety of interpersonal communication methods to effectively convey information to business and non-technical audiences
    • Self-motivated and directed
    • Ability to work on multiple efforts concurrently and shift priorities quickly
    • Strong problem solving skills and attention to detail

      Education and/or Experience:


    • Two-year degree in some IT or computer related field
    • Combination of experience and education
    • 2 years’ experience with developing a test strategy on small-medium sized projects
    • Familiar with various programming languages
    • Knowledge of MS Office suite of products
    • 2+ years’ experience in the Healthcare Insurance Industry, preferred
    • Previous SQL experience, preferred


    Physical Demands: The physical demands described here are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the described essential functions.


    While performing the duties of the job, the employee is regularly required to talk and hear.  The employee is frequently required to sit and use their hands and fingers to handle or feel.  The employee is occasionally required to stand, walk, and reach with hands and arms.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and distance vision.


    Work Environment: The work environment characteristics described here are representative of the environment the employee will encounter while performing the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the described essential functions.   The noise level in the work environment is usually quiet to moderate.